Central Mail and Confidential Records Division

Overview

The Central Mail and Confidential Records Division is the official channel for the university's incoming and outgoing correspondence, registering, distributing and filing it according to sound administrative practice. Its confidential records section handles classified letters and documents and protects them from unauthorised access.

Responsibilities

Registering, numbering and dating incoming mail and referring it to the units concerned.
Issuing outgoing official letters and recording them before dispatch.
Delivering correspondence to external bodies and confirming its receipt.
Receiving confidential and personal letters, logging them in dedicated registers and handing them only to authorised persons.
Archiving correspondence in paper and electronic form for easy retrieval.
Answering enquiries about the progress of transactions and their dates of receipt and issue.