Unit
Information Desk Unit
Overview
The Information Desk Unit is the first point of contact for visitors entering the university, welcoming them, directing them to the office they need and answering their questions. It also helps regulate entry to the campus in line with approved instructions.
Responsibilities
- Welcoming visitors and directing them to the relevant units.
- Recording visitor details and issuing temporary entry passes.
- Answering general enquiries in person and by telephone.
- Checking the identity of those entering the campus.
- Receiving incoming correspondence and parcels and passing them to the units concerned.
